by georgekoveos | Aug 4, 2022 | george koveos, professional overview
Empathy is the act of understanding and sharing another person’s experience. It is an important skill that all leaders should have. Empathetic leaders are better at understanding their employees and customers, which helps them connect with them deeper. They can...
by georgekoveos | Mar 27, 2022 | george koveos, professional overview
Operational excellence can be a complex term to define. At its core, operational excellence is a mindset focused on optimizing the flow of value to customers. This involves analyzing processes and putting plans in place to handle any potential breakdowns in those...
